What we offer > User Help Desk > Call4Help

 

The guarantees of a specialist in software support.
  • Over 80% of service calls resolved on line.
  • Quality index > 4.35 / 5
  • Customer Service, access to the technical knowledge and tracking base for your service calls on the Internet 24/7.

Your first data recovery backup.
Assistance with your PC, your software and your peripherals.
From 8 a.m. to 8 p.m. Monday through Saturday (excluding holidays).
Annual incident packs.

 

Multi-publisher software support
billed based on time.
From 8 a.m. to 8 p.m., Monday through Friday (excluding holidays).

 


Per incident office automation support.

To outsource your users' 1st level office automation support to Supporter's mutualized platforms.

 

Microcomputer resource pool management tailored to the needs of SMEs.
Assistance via telephone, on-site service calls, and steering committees to support the operation of your microcomputer resource pool.
 



References

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