Supporter : Help Desk, Hotline, SAV, centre d'appels, call center, support et assistance informatique et technique

Supporter, assistance informatique, assistance technique, centre appel, centre appels

Supporter, le spécialiste de la relation client/utilisateur à valeur ajoutée :centres d'appels, Help Desk et Infogérance, Hot Line, SAV micro-informatique, assistance logiciels, gestion de la relation client

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Referencement.com

What we offer > Customer Services


	Services for customers, prospective customers and business partners.


"TECHNICAL" CUSTOMER SERVICE Customer reception and information. Technical solutions on-line. Tests and product exchanges. Sending out patches and drivers. Setting up customer databases.
	PUBLISHERS OF SOFTWARE, PACKAGES, WEB SITES, GAMES ETC.

COMPUTER HOT LINE AND AFTER-SALES SUPPORT

On-line solutions for user problems and help with software.

Diagnostics for hardware faults.

On-site repairs (individuals or businesses), via our 150 approved maintenance outlets throughout France.

Workshop repairs.

Pick-up & return.

Spare parts inventory management.

Logistics platform.

Tracking over the entire product life cycle: manufacturer’s warranty, extended warranties,
non-warranty services.

HARDWARE MANUFACTURERS AND DISTRIBUTORS


CUSTOMER RELATIONSHIPS Services to customers/consumers. Switchboard, answering the telephone. Crisis management, disaster-recovery center. Management of customer databases. Customer Satisfaction surveys. BUSINESS DEVELOPMENT Telesales/Teleshopping (sales via TV and press). Teleprospecting. Lead generation. Scheduling appointments. Creating trade. Coordinating distribution networks.
	LARGE BUSINESSES, PUBLIC SECTOR, INDUSTRY, SERVICES, DISTRIBUTION

Increase turnover

Reduce the cost of acquiring new customers

Return On Investment

Customer satisfaction and loyalty

Risk prevention: disputes, health scares, etc.

Request Information

Customers, partners, staff, find the information you’re looking for on Supporter’s dedicated sites.

Supporter - 54 rue Martre - 92586 Clichy Cedex
Tel. +33 (0)1 40 87 88 88 - supporter-usa@supporter.fr

© 2004 Supporter